Expertise

While Bruneau Group may be a young company, over the last thirteen years our key people have enjoyed a consistent reputation for providing high quality and cost-effective service. As a result of our hard and diverse work coupled with client encouragement, the Bruneau Group was founded.

We assist with understanding, managing and resolving all of your claim issues. More specifically, we assist with developing and implementing tailored claims management workflows, collecting/sorting and preserving claim data, analyzing complex proof and distributing settlement funds as quickly as possible by cheque or direct deposit to all eligible claimants.

Our expertise is equally incorporated into our proprietary online (restricted access) claim software, known as DBOSS®. DBOSS® can be customized to incorporate the specific claim processes outlined in your Settlement Agreement. By automating the claims review process, we reduce claim review time and the risks of error. Key capabilities of our software include the following:

• Importing third party data;
• Internet registration via secure network;
• Identifying, authenticating and associating claim files;
• Capturing and sorting claimant data, including imaging;
• Digital claims processing including detailed electronic notations to file;
• Scripting plain language and easy to follow correspondence to claimants;
• Computing and tracking payments, whether pre-determined or derived from payment formulae;
• Logging telephone calls/mass emails sent to Class Members;
• Detecting fraudulent, excluded or duplicate claims;
• Generating detailed statistical reports;
• Recording and tracking opt-outs or claims involving minors, public guardians, Estates or institutions.